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Cancellation Policy

CANCELLATION POLICY

Cancellation Information

While there is no option for a customer to cancel the order on their own once the payment is made, you can get in touch with Customer Care or call + 92-51-8449000 as soon as possible with your order number. As long as your order has not been processed, we can cancel it and refund your amount.

If you cancel your order before the product has shipped, you can choose to have the entire amount refunded.  We usually ship orders within 2 days.  

If your product has been shipped and is yet to be delivered, please do not accept delivery and contact Customer Care to inform them of the same. Refunds for prepaid orders will be processed once the shipment returns to our Warehouse.

ABOUT US
Fashion Souk is a stylish global online Pakistan Fashion Mall selling everyday luxury fashion to men and women with real lives. Launched in 2012, the website offers Pakistan's most covetable designer collections to an international fashion audience. Expertly edited collections channel the hottest trends of the season and champion statement classics and premium wardrobe staples across ready-to-wear, bags, shoes and accessories.